The ins and outs of office etiquette

Are you graduating this spring and about to start a 9-to-5 job/career? Or maybe you still have a year or two to go before you can don a cap and gown, but you are about to get a taste of…

Customer service: Want manners with that?

It’s astounding how many people come in each day that seem to think my name is “grande mocha” when I say hello to them at the register. A friend of mine used to work at a clothing store downtown and I guess people who went in there thought her name was “how much.”